Do you have an Item Limit for Consignors?

YES. Each consignor must have a minimum of 15 items. In order to keep our inventory high-end and of the highest quality, we are limiting consignors to 300 items per consignor code. Please carefully check your items and bring ONLY YOUR BEST! An entire outfit is only considered one item as long as it is bundled and sold together.

Maternity Clothes must be in current fashion & are limited to 20 items. Our moms-to-be like to dress trendy!

Infant clothing (sizes 0-9mo) is limited to 30 items. Moms love a good deal on infant clothing so be sure to bundle!

**If you have more than 300 items in EXCELLENT condition, you may open up an additional consignor code. Each code will be subject to the $15 consignor fee.**

What are my options for printing the color bar code labels?

All items must be labeled in advance BEFORE Drop-off. We will not have room at this event for you to label in store.

Option 1 - Let us print them for you free of charge. We will have multiple options for picking them up prior to the sale.

Option 2 - Let us print them for you free of charge. We can mail them to you for $4.

Option 3 - Print your barcode labels at home using a COLOR PRINTER. CAREFULLY follow the directions that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days. You will need to sign a Release of Guarantee form. Your items will not have our in-store guarantee.

Can I bring anyone with me to the Pre-Sale?

Ticket holders are allowed to bring ONE GUEST with them! Bring a sister, friend or mom & make it a Mom's Night Out!

Can I bring keiki with me?

We love keiki! However, the store gets very crowded & it may be difficult for you to keep an eye on them. If you will be shopping Pre-Sale, we encourage you to find childcare & enjoy your time. If you bring them to Pre-Sale, they will count as your guest. Thank you for helping us with crowd control & keeping everyone safe. Keiki are welcome during our regular public shopping days.

How should I price my items?

We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively.

Should I iron my clothes?

Yes, wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell.

Can I use wire hangers?

NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers during our busy shopping time and your items will not be purchased if they are on the floor. **Use childrens plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. You can use any plastic hanger you have received from a store (like Old Navy or Target) No wire hangers, please!

How do I secure small pieces with toys or equipment?

Place them in a Ziploc bag then seal the Ziploc with clear packing tape. This is important! It is helpful to also write your consignor ID and price on the bag with a Sharpie in case the string tag is lost.

When I sell items in a ziploc bag, how do I attach the price tag?

First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Tape or pin the >b>string part of the string tag to the bag with clear packing tape leaving the tag itself free & dangling.

How do I carry my stuff while I am shopping?

We will have a limited number of shopping carts available for your convenience. We encourage you to bring laundry baskets or wagons to shop. Large tote bags will also be available for purchase. Bulky & oversized merchandise will be tagged with claim tickets. Simply tear off the claim ticket & bring it with you when checking out. You do not need to carry the item around with you while shopping. Make sure to write your name & phone on the ticket portion that remains attached to the item. Use your payment receipt to retrieve the item when you're ready to leave.

What if my item is not worth your minimum price guideline of $4.00?

If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.

Can I enter additional batches?

Yes, you may enter additional batches until you hit the 300 item maximum and/or the database closes for the event. **If you have more than 300 items in EXCELLENT condition, you may open up an additional consignor code. Each code will be subject to the $15 consignor fee.**

What if there is a small amount of smoke odor in my children's clothing that I am bringing to sell?

We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.

Do I need to make an appointment for consignor drop off?

We HIGHLY RECOMMEND consignor appointments! We will still accept consignor walk-ins but you may have to wait longer. In order to more effectively manage the flow of traffic during drop off we will be using Sign-Up Genius for Consignor Drop Off appointments. Please choose a time that works for you. If after making your appointment you need to change it, you can edit your entry in the Sign-Up Genius.