Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes! You’ll need to have a separate consignor number for each event.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you. During COVID restrictions, if children are allowed at this local event, then your guest may be your child.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We encourage you to bring your best items so that you sell a high percentage of your items! Work smarter not harder. It is our experience that a consignor who brings 125 great items will do better than a consignor who brings 175 items that are poor quality, out-of-date and/or over-priced.
1. Maternity Clothing is limited to 20 hangers per consignor. The limit includes clothing only.
2. Newborn clothing (0-9 months) will be limited to 30 hangars. The limit includes clothing only.
An entire outfit is only considered one item as long as it can be sold together.
Option 1 - You will get your printed barcode labels during Consignor Drop Off (see schedule for drop off times) and you will place the stickers on the string tags in-store. (Don't forget to print your inventory sheets and bring them with you!)
Option 2 - Pick your barcode labels up at our "Early Barcode Pick-Up" (To Be Announced) and label your items (place the barcode sticker on the string tag) at home. When labeling, ensure the barcode is all on one side... if you bend/wrap the bar-code, it will not scan. Pre-labeling your barcodes at home will save you time during drop off! Then bring your already labeled items to the store on Drop Off Day. We will still honor the guarantee IF you bring your items to the store IN NUMERICAL ORDER as they were keyed in (Don't forget to print your inventory sheets and bring them with you!).
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days.Your items will not be guaranteed.
For Pre-Sale, platinum ticket holders, gold ticket holders and consignors may bring spouse/parent to shop with you. For half price Pre-Sale, you are welcome to bring a friend!
We love your children, but please leave them with your husband or a friend during your shopping time, if possible. Pre-Sale will be very busy and it may be difficult for you to keep your child right beside you. (This will make it a more fun shopping experience for you as well!) You can always give your guest pass to a friend as a thank-you for watching your children. Just bring a tape measure and their measurements and enjoy a mom's night out!
We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively. Click on 'Pricing Points' in the Consignor drop down menu to view our Rhea Lana's Pricing Guide.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Please note that each consignor number will be assessed a separate $15.00 participation fee.
We accept children's plastic hangers for sizes 8 and below. Use larger plastic hangers for sizes 10 and above. No wire hangers unless they are plastic coated!
Many children's clothing stores giveaway the hangers removed from clothes daily. Please check with many of these stores to take advantage of their hangers and recycle them with our event.
Place them in a Ziploc bag and then after we inspect them (during Consignor Intake/Drop-Off), seal the Ziploc with clear packing tape. This is important! Write your consignor number and price on the bag with a Sharpee in case the string tag is removed from the bag.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string part of the string tag to the item with packing tape. Make sure the tag is visible
We suggest you bring a laundry basket or large tote bag with your name on it. We will have limited shopping carts and bags at the store.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and wrinkle-free. Remember, the better they look, the more likely they are to sell!
Yes, you may enter additional batches until the database closes for the event.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
We HIGHLY RECOMMEND consignor appointments! We will still accept consignor walk-ins but you may have to wait longer. In order to more effectively manage the flow of traffic during drop off we will be using Sign-Up Genius for Consignor Drop Off appointments. Please choose a time that works for you. If after making your appointment you need to change it, you can edit your entry in the Sign-Up Genius.
