Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
YES. Each consignor must have a minimum of 15 items. In order to keep our inventory high-end and of the highest quality, we are limiting consignors to 300 items per consignor code. Please carefully check your items and bring ONLY YOUR BEST! An entire outfit is only considered one item as long as it is bundled and sold together.
Maternity clothing is limited to 20 items & must be in current fashion. Our moms-to-be like to dress trendy!
Junior clothing is limited to 20 items.
Infant clothing (sizes 0-9mo) is limited to 30 hangers. Moms love a good deal on infant clothing so be sure to bundle!
**If you have more than 300 items in EXCELLENT condition, you may open up an additional consignor code. Each code will be subject to the $15 consignor fee.**
Color printed barcode labels is provided to all Consignors at no charge. We will not have room at the event for you to label in store. Labels will need to be picked up in advance and adhered to all items before dropping off at the event. There are multiple options for getting your labels:
Option 1 - Pickup at one of the announced pickup days/locations.
Option 2 - We can mail them to you for $4.
Option 3 - Print your own barcode labels at home using a COLOR PRINTER. To do so, carefully follow the directions that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days. You will need to sign a Release of Guarantee form. Your items will not have our in-store guarantee.
Ticket holders are allowed to bring ONE GUEST with them! Bring a sister, friend or mom and make it a Mom's Night Out!
We love keiki! However, the store gets very crowded & it may be difficult for you to keep an eye on them. If you will be shopping Pre-Sale, we encourage you to find childcare & enjoy your time. If you bring them to Pre-Sale, they will count as your guest. Thank you for helping us with crowd control & keeping everyone safe. Keiki are welcome during our regular public shopping days.
We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively.
Yes, wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell.
NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers during our busy shopping time and your items will not be purchased if they are on the floor. **Use childrens plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. You can use any plastic hanger you have received from a store (like Old Navy or Target) No wire hangers, please!
Place them in a Ziploc bag then seal the Ziploc with clear packing tape. This is important! It is helpful to also write your consignor ID and price on the bag with a Sharpie in case the string tag is lost.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Tape or pin the >b>string part of the string tag to the bag with clear packing tape leaving the tag itself free & dangling.
We will have a limited number of shopping carts available for your convenience. We encourage you to bring laundry baskets or wagons to shop. Large tote bags will also be available for purchase.
Bulky & oversized merchandise will be tagged with claim tickets. Simply tear off the claim ticket & bring it with you when checking out. You do not need to carry the item around with you while shopping. Make sure to write your name & phone on the ticket portion that remains attached to the item. Use your payment receipt to retrieve the item when you're ready to leave.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Yes, you may enter additional batches until you hit the 300 item maximum and/or the database closes for the event.
**If you have more than 300 items in EXCELLENT condition, you may open up an additional consignor code. Each code will be subject to the $15 consignor fee.**
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
We HIGHLY RECOMMEND consignor appointments! We will still accept consignor walk-ins but you may have to wait longer. In order to more effectively manage the flow of traffic during drop off we will be using Sign-Up Genius for Consignor Drop Off appointments. Please choose a time that works for you. If after making your appointment you need to change it, you can edit your entry in the Sign-Up Genius.
